Frequently Asked Questions
How many payments can I set-up for my Lay-A-Way?
You can set up as few as 2 payments or as many as 6. Unfortunately, your Lay-A-Way period cannot be extended beyond 6 months.
How much is each of my payments?
Your payment amount will vary depending on the price of your product and the number of payments you wish to make.
How do I make my payments?
There are a few easy steps: (1) Click HERE to log in to your account and then click on "Lay-A-Ways". You will see the products that you have placed on layaway; (2) Click "Make Lay-A-Way Payment" next to the product that you wish to make a payment on; and (3) Enter your billing information and click "Confirm".
Will payments be made automatically?
No. Your payments must be made manually through the method described above. We will send email reminders periodically.
Can I change the amount or number of my payments?
No. Your number of payments and amount of each payment are fixed at the time the product is placed on Lay-A-Way. However, you may make payments as frequently as you want.
Do I have to put any money down for Lay-A-Way?
Yes. When you place a product on Lay-A-Way, you will be prompted to make your first payment. The Lay-A-Way will not be saved without the first payment.
Are shipping charges and sales tax included in my payments?
Sales tax, if applicable, and shipping fees are included in your payments.
What happens when I complete my payments?
You will be taken to our shopping cart where you will enter your billing and shipping information. Then you will receive an order confirmation email and your product will be shipped.
Can I find out how much shipping will cost?
When you add products to Lay-A-Way, you will be required to enter your city, state, and zip code to calculate your shipping cost.
Which products can I choose for Lay-A-Way?
All of the products in our Online Showroom are currently available for Lay-A-Way without exception.
Does my product need to be in-stock to be placed on Lay-A-Way?
You may place a currently out-of-stock item on Lay-A-Way. While we do our best to remove products discontinued by our manufacturers from our Online Showroom, we cannot guarantee that an out-of-stock item will come back into stock.
What if my product is out-of-stock when I complete my payments?
You may wait for your product to come back into stock. We will notify you if we receive word that your product has been discontinued. If you do not wish to wait for the product, you may cancel your Lay-A-Way and apply the funds added to your Lay-A-Way purchase towards another product in our Online Showroom. Cancellations due to a product being out-of-stock are not subject to the cancellation fee. However, refunds will be issued as store credit to be applied towards another purchase.
Can I change the product I have on Lay-A-Way?
You may cancel your current Lay-A-Way purchase and create a new layaway purchase. The funds applied to your canceled Lay-A-Way purchase may be applied to your new Lay-A-Way purchase, less the cancellation fee of 25%of the full retail value of the product at the time that the product was placed on Lay-A-Way. Contact us for more details.
Can I cancel my order on Lay-A-Way?
Canceled layaway orders are subject to a cancellation fee of 25% of the full retail value of the product at the time that the product was placed on Lay-A-Way. Any remaining funds added towards your purchase will be available to you as store credit to be applied towards another purchase.